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Starbucks Eliminates Approximately 300 U.S. Support Roles and Closes Regional Offices Amid Turnaround Strategy

Starbucks is cutting around 300 U.S. support roles and closing regional offices as part of its ‘Back to Starbucks’ strategy. The company expects to pay $120 million in severance benefits.

A Starbucks coffee shop is seen in this file photo.
A Starbucks coffee shop is seen in this file photo.

Starbucks is undertaking significant workforce reductions and office consolidations as part of its "Back to Starbucks" strategy, a move aimed at driving profitable growth. The coffee giant announced the elimination of roughly 300 U.S. support positions and the closure of several regional support offices.

A Starbucks spokesperson stated that these measures are designed to sharpen focus, prioritize essential tasks, reduce operational complexity, and lower costs. "Leaders have taken a hard look at their respective functions to further sharpen focus, prioritize work, reduce complexity, and lower costs," the spokesperson said in a statement to FOX Business. "As a result, we’re eliminating approximately 300 U.S. support roles."

The company is also reviewing its international support organization, with potential for additional role impacts outside the United States. "We are also reviewing our international support organization as we focus on being a world-class licensor and expect additional role impacts outside the U.S.," the spokesperson noted. Furthermore, Starbucks is streamlining its real estate footprint, which includes consolidating U.S. regional support office space and taking other steps related to leases and lease commitments.

These organizational changes are occurring as Starbucks continues to invest in its turnaround strategy, which was initiated in late 2024. This strategy has involved substantial investments, such as increasing barista staffing to enhance the in-store customer experience. Recently, company executives reported significant progress, highlighting the strongest sales growth observed in over two years. However, this period has also coincided with a nearly 50% decrease in operating profit margins since the strategy's inception.

To support employees affected by these layoffs, Starbucks anticipates disbursing approximately $120 million in severance benefits. The company also announced it is reducing the book value of certain real estate assets by $280 million. This adjustment primarily pertains to properties associated with its reserve and roastery locations, as well as some non-retail support facilities.

In the context of these announcements, Starbucks' stock, SBUX, saw a modest increase, trading at $106.81, up $1.03 or 0.98% on the day. This strategic realignment reflects Starbucks' commitment to optimizing its operational structure and financial performance to achieve sustained long-term success.

The company's strategic decisions underscore a broader trend within the corporate world, where businesses are increasingly re-evaluating their organizational structures and real estate portfolios. This reassessment is driven by the need to align with evolving business strategies and adapt to current economic conditions, with a pronounced emphasis on cost reduction and operational efficiency across various sectors.